So, this was going to be a blog post about these absolutely ruddy amazing FRUK ‘Compound Shorts’ that I spotted on Flickr and just had to get for Jez because I knew they would look utterly brilliant (and I was right because they do). Instead, it’s going to turn into a Kitty-rant. It’s kind of an odd Kitty rant too, because the products that I’m going to explode about (in a manner befitting a Sunday of course), are actually very good indeed. But they’re also seriously over-priced with a purchasing and styling system that is beyond convoluted. Can you tell what it is yet?
However, before I go on my grumble journey let me tell you about what Jez is wearing because he does look rather grand. I really do like the FRUK ‘Compound’ shorts because as you can see they’re well-shaped and styled but above all else feature a great texture choice that looks realistic and really suits them. You know what I’m like when it comes to texture on items and how important it is to me? Well these shorts tick all my boxes; the fabric looks good and has a dense feeling to it. The ribbing detail and the eyelets and cord at the front are pratical embellishments that look realistic and the name label is unobtrusive, giving an overall feeling that these are a quality pair of shorts indeed. These aren’t a lightweight item at all and I’m incredibly impressed by them. Jez and I will be keeping a close eye on FRUK!
I’m also becoming incredibly keen on another brand too, and that’s UNORTHODOX. We first encountered them at THE MENS DEPT and again this month they’re taking part with another range of facial enhancements. The UNORTHODOX beard game is strong guys; they really do know how to create great facial hair and hairbases. I’m especially taken with the brows this month; they’re a nice realistic shape with an urban twist. They’re not too manicured and look natural. One of the problems I find with male brow stylings in-world is that they’re often a little too perfect and precise; the range from UNORTHODOX offers brows that look good but also look real too.
Jez is also wearing a fabulous hat and hair combo from ISON MEN available at THE MENS DEPT. Ison is a brand that I personally adore and have done for a very long time; it’s not a brand however that Jez has much experience with so he was a tad dubious when I suggested he try their ‘ Nick’ hair and texture-change hat combo. He soon realised I was of course correct ( I always am in both lives!) and the hair/hat combo looks absolutely spot on worn with the previously mentioned UNORTHODOX facial hair stylings, and the beautiful ‘Martin’ skin from CLEF DE PEAU. Jez looks very different to how he looked previously on these pages, and again that’s due to a mesh head. But instead of the dark, brooding features of the GENESIS LABS ‘Alex’ Mesh-head, he looks more youthful (with vague hints of Stephen Amell) thanks to this skin and head combination.
Last but not least, before I have a moan let me mention that the dinky wee KUNST phone Jez is carrying along with the rather fabulous necklace from are both gifts to celebrate the first anniversary of L’HOMME magazine, which is an absolute must-read for male avatar fashion ideas. Join their in-world group and you can visit a number of fantastic stores where you can pick up anniversary gifts, and with names such as KUNST and THE FORGE featured, along with MINA hair, HOORENBEEK and DEADWOOL included you know you’re in for a real treat! Check out the full listing in the magazine by clicking HERE.
I’ll get my credits out the way too before I start! Jez wears:
Skin: CLEF DE PEAU -‘Martin’ T4
Body: THE MESH PROJECT (BETA) Deluxe Body(m) (BETA my arse..harrumph!)
Hands: THE MESH PROJECT (BETA) Hands (M)
Head: THE MESH PROJECT (BETA) Head-Soft (Basic)
Tattoo: WHITE WIDOW ‘Tombstone’ Men
Shorts: FRUK Compound shorts M Navy
Eyes: IKON Odyssey Eyes – Clarity
Hair: ISON MAN – Nick -rigged M THE MENS DEPT
Phone: KUNST KPhone 3 / metal L’HOMME FIRST ANNIVERSARY GIFT
Necklace: THE FORGE Rockstar Necklace L’HOMME FIRST ANNIVERSARY GIFT
Right, onto my rant. Did you guess who I was referring too?
Yes folks, I’m talking about THE SHOPS. There’s been plenty of grumbling about the entire shops experience since it hit the grid months ago, but that hasn’t stopped the brand from becoming an outstanding success. This is probably because the products they retail are undoubtedly excellent, despite the steep pricing and the purchasing and styling of them being an absolute palaver. Now, if you’ve purchased THE SHOPS products you’ll know what I’m referring to. Granted, some of you may be scratching your heads completely befuddled and thinking “What is she whining about now?”, but I’ve read enough comments out there to know that I am not the only one who finds the whole THE SHOPS experience beyond frustrating. This has been brought on my the fact that he’s purchased a lovely mesh-body, and head, and as you can see has turned into something of a virtual anomaly..
He’s got a disembodied head; which is different, and although I know anything goes in a virtual world, this wasn’t the look that I was going for when I styled him earlier today. To compound the matter, there aren’t any CSR’s available to help me fix this issue either. Which is beyond annoying. I’ve left my pictures as is because the quality of the products featured means I don’t need to post-process them, but it’s incredibly annoying to see that his mesh body and head don’t fit together like they’re supposed to, and that, along with some other issues, has spurred me on to this rant.
The problem is a simple one I think; by trying to make a premier product, therefore making it super-desirable and lusted after, THE SHOPS have ‘thought outside of the box’ and designed an entire experience around their products. So far, so good. Gimmicks can be a good thing. However, you don’t need to re-invent the wheel to make your mark, and you don’t anything further than a store in world with some displays to purchase from. (There’s thinking outside the box, and there’s thinking so far outside it that you end up in a village just south of Dartmoor, where you stick to the paths at night, if you get my drift). If it ain’t broke then don’t try to fix it, as the saying goes. There’s plenty broken in Second Life that needs fixing but buying things isn’t one of them. So I’m going to list my issues. Please feel free to add to them in the comments section, or tell me that I am being utterly incorrect in my ramblings. I’ll be pleased to hear your thoughts, but these are my negative experiences thus far:
As I mentioned before: the whole ‘THE SHOPS experience is just too much. It’s so different to the norm that it has to be experienced to be believed. It’s nice to be different, but turning the entire purchasing experience on its head when there was nothing wrong to begin with is just a step too far.
- You HAVE to purchase credits to buy products. Why? What’s wrong with Lindens? I mean, what is the point of that?
- Trying demos is a SMEGGING NIGHTMARE. The body is relatively OK to try, but if you’re buying a demo head be prepared for some serious frustration. You select your head style and end up with what can only be described as a Kabuki mask, which doesn’t help you gauge how your face will look with your chosen skin at all.
- Then there are the HUDs. HUDs are pretty fundamental to the mesh-body experience but having two (one for shopping and the other for styling) is simply too many. I refer to my point about walking in a store, trying on a demo and then making a selection. Easy is good. Easy is nice. You don’t need to make things harder for avatars than they already are. Being different for different’s sake is NOT refreshing if all it causes is stress, confusion and hassle.
- When it comes to mesh heads (which really cannot be changed that much bar a few sliders) then PLEASE offer different facial styles which have substance, rather than a few cursory alterations to jaw shape and nose. The most important feature are the eyes, which are crucial to the balance of the face, yet they cannot be changed. The majority of THE SHOPS male heads seem to lean towards slender eye shapes which suggest an Asiatic origin, and although they look good there need to be wider and larger eye-shapes available. (On a Caucasian skinned avatar it doesn’t work, and on Jez it looks like he has either a very bad hangiover or is permanently squinting and in sore need of spectacles.)Now, when I started this post yesterday I visited THE SHOPS website and wasn’t overly-impressed at all. Visiting today all I see is a page marker stating that a new website is cvoming soon, and a link to the FAQ. An FAQ that has seriously shrunk in size since my last visit. Which leads me onto my next point:
- Because your system is so darn convoluted I might need help. Now, when you consider that I’ve paid L$5k for a body, and I could have paid another L$5k on top of that for a mesh head, your stating that..”LiveHelp is available several times throughout the weekdays (M-F) but is not available 24/7 or on most weekends. If they are not online, don’t worry, just send a notecard and they’ll get your message and reply as soon as possible…” is not acceptable. It simply will not do. Now, I don’t consider myself a high-maintenance kinda gal and I’m normally pretty grounded when it comes to this kind of thing, but if I’m spending wads of cash on a system such as this I want the reassurance of knowing that a CSR will get back to me within a pretty speedy time-frame. Is that too much to ask? Well, at the time of writing this post L$10k translates into $42.85 or £27.65 (UK) so no, it’s actually not. Sort it out. If you’re setting yourselves up as a premiere brand, then I want premiere support, simples. Also, the interim FAQ is piss-poor, put the other one back.
- Once you’ve negotiated the HUDS, the shopping ‘experience’ and understanding how the appliers work we come to the product and here’s the thing; it’s actually very nice indeed. I cannot say that the body is a bad male body at all, because it absolutely ism’t. There are of course many male mesh bodies on the grid at the moment but most of them look like steroid-ingested, Bane-like thugs. At least THE SHOPS offers you the choice of a number of bodies and the details on them are good. The main body -alpha menu is fundamentally OK too, not many save-slots but it’s easy to use. I would prefer to see more ‘slices’ on the alpha thus offering more flexibility when it comes to fitting clothes (although through trial and error I can tell you that changing saddle bags on the appearance settings helps when fitting waistbands like you wouldn’t believe!)
- Then there’s the head. As I said before I’m not overly keen on some of the details BUT that said, after applying my CLEF DE PEAU ‘Martin’ TMP appliers I can confirm that Jez has a lovely visage. However, his expression is going to remain static until he forks out L$5k for a head that comes with an expression HUD. It would seem that paying between L$2.5k – L$2999 is regular for a static mesh head but in my opinion it shouldn’t be anywhere near that figure. As nice as the heads are, when they don’t do anything other than look pretty they’re not worth splashing out that amount of Lindens on.Obviously we’ll see prices start to come down once mesh heads take a firmer footing in-world, but until then I can’t view them as being anything other than extortionately priced.
- The ears are wrong. They look like bloody spoons! Either include an alpha-set that allows us to fit AITUI or MANDALA ears to our heads or sort them out. You’re charging us a small fortune for a basic model, where’s the harm in including some extra options?
- Why are you still stating that this is a Beta when it’s been out for bloody months? Where are the updates? Where’s the communication?
<Deep breath and relax>
So, we’ve established the product is good, despite the fact that it’s over-priced and a virtual shopping nightmare of its own. Any other whines while we’re at it Kitty?
Well yes there are, and it brings me to point 6 listed above. As you can see from the pictures I’ve taken of Jez, there’s a gap between his mesh body and head. His body fat is set to 0 as the enclosed note-card specifies, but that hasn’t made a difference to his appearance at all, and oh look, it’s a weekend so I’ll have to NC a CSR and wait for them to get back to me..
See what I mean? Now I know what I’ve written here seems like a whole ream of complaints, but I wouldn’t;’t be writing all this if I didn’t think that THE SHOPS were offering us something pretty special in-world. Their product, when all the fancy packaging and HUD nonsense is taken away, is an excellent one, as a whole gamut of images of beautifully styled bodies across Flickr and a myriad of menswear blogs will prove. But it could (nay, MUST) be better, and they could really set themselves apart from the rest of the pack if they moved to improve their offering. Strip all the unnecessary frustrations away and lower the pricing and they wouldn’t even notice a sales-dip because the product would be so popular.
Thinking ahead I actually believe that the answer lies elsewhere. Siddean Munro launched her SLink hands and feet and then her Physique body to rapturous applause and approval, and despite many other bodies being available it’s still an incredibly popular product. Why is that?
It’s because she understands that simplicity is key and she thinks product first, profit second. To purchase, all you need to do is walk into Siddean’s store and buy the product and that’s it. Demoing the meshes is a breeze too, plus her items are priced incredibly reasonably for what they are, and they’re well-supported with regular updates, notecards and above all else clear, concise instructions. Siddean understands that communication is key. She also understands that not everyone in Second Life has limitless Lindens to spend, but they will spend them on her products if she makes them appealing and easy to use. (Also, she knows how to write FAQs)
Which makes me incredibly excited for the release of her male mesh body. I cannot wait to see how it will work on Jez’s avatar, and if we get some male mesh heads too that will make me even happier. Especially if the ears don’t look like spoons.
9 thoughts on “KITTY RANT/ JUST JEZ: What The Fruk?!”
Reblogged this on A Kat and A Mouse and commented:
I like the way the male body looks as well, but the shopping/wearing system is just ridiculously complicated. I’d rather save my L$ and buy elsewhere than go through this hassle!
I’m waiting very patiently for the SLink male bod. He’s deffo having that!
I have the TMP mesh body, but not the head. I saw the demo heads (masks) and I agree, it’s pretty ridiculous. How can you tell how that looks from that demo? For an expensive purchase I don’t think it’s adequate. If you use a body with a classic head there is a button on the styling HUD to press to make the neck fit, I don’t know the deal if you use a mesh head, if it works the same way. Since I bought my body I have not been back to The Shops, I had wanted to buy some shorts there, but the shorts were L$350.00 or something like that, but I only had the choice of putting L$250.00 or L$500.00 credit in the shopping HUD, which is a stupid arrangement. I just want to buy an item and leave, not pay extra L$150.00 credit to a HUD that I will lose if I don’t purchase something else (which I didn’t want to do). So I just left and shopped elsewhere, with EASY demos and purchasing. I nodded to all your points above, there’s lots to hate about TMP, altho I do like the mesh body overall compared to the classic avatar. But yea, why is it still beta? I can’t find any group to join for updates or news or anything like that, and the tattoo layer has been broken FOREVER, I don’t wear tattoos with this body because they just dont rez. Ever. And apparently the men’s is WAY expensive compared to the female’s, something I didn’t know til I read that later. Unfair.
i think they are to expensive thier hud is to hard and what you said…but with all the complaint ppl are still buying their products…so….they don’t have to give good customer service if they are still making money ..
Very true. They should be wary, because when the SLink Male Bid launches it will be a game-changer.
Hey lovely! Get Jez to go into his Style HUD and turn retrofit neck off under edit, that’ll fix his disembodied state 🙂
Gah! I shall tell him when he’s managed to help me sort out my PC woes! TY so much for the tip, here’s hoping it works!
I totally agree with you, and i won’t even go near THE SHOPS. I know that StrawberrySingh has worn the product, and has wrote in her blog about it. I went there once and after tping in there, I immediatly left. I am a Glam Affair, Maitreya girl. I bought Slink feet back in 2007. I have had Slink feet for almost as long as I was in Second Life. Now I have all the Slink hands, body, heads, feet.
Customer Service is essential. If designers want my money….they had better have Maitreya bodies, Slink hands and feet, and Lelutka head appliers, and Omega system.
I hope your frustrations deminish with the onset of Monday when The Shops CSR are finally available.